Welcome to my self service portal !

Ever asked a tradesperson for a quote and then found s/he doesn't come back to you?

Well, it can be difficult for a one-man-band to keep on top of things, and I am ashamed to say I've been guilty of missing call-backs when I was using a pen and paper to scribble down details from incoming calls, texts and emails which I subsequently lost track of.

So in order to streamline my workflow, I have this here whizzy web portal which allows you to create a your own request for my services. Every request is automatically assigned a unique ticket number which you can use to track the progress and responses online, while I can use it as a to-do list to ensure I don't miss your message or forget to respond.

For your reference I provide complete archives of all your requests logged via this portal allowing you to log in and review your history. A valid email address is required in order to submit a ticket, but rest assured I won't pass it on to any third parties or use it to send you any sneaky unsolicited communications. Please remember to include a phone number and to check your spam folder if you don't receive a reply within one working day.

Alternatively, if words such as 'portal' and 'workflow' make you want to put your head in your hands then don't worry, you can simply send an email to office@dses.uk and a ticket will automatically be created for you.

Before opening a ticket, please note that this method of communication is only for those seeking advice or booking work. Requests for me to endorse products, sell me services, place links on my website or have my website link to another will be filed in the electronic bin without reply, and I reserve the right to add anybody's email address to my ban-list.

Thanks,
David